Privacy Policy

Last updated: February 28, 2026

1. Scope

This Privacy Policy explains how NexoStays collects, uses, stores, and protects personal and business data when you use our website and SaaS platform for PG and co-living operations.

2. Data We Collect

Account and business data

We may collect your name, phone number, email, company name, city, and property details during demo requests, onboarding, and account use.

Operational platform data

We may process tenant records, rent status, occupancy details, incident logs, and activity history uploaded by authorized operator users.

Technical and usage data

We may collect device, browser, IP address, and product usage signals to improve performance and security.

3. How We Use Data

  • To provide and improve NexoStays services.
  • To support tenant management, rent tracking, and analytics workflows.
  • To maintain security, detect abuse, and troubleshoot issues.
  • To communicate product updates, support messages, and service notices.

4. Tenant Risk Verification Model

NexoStays supports consent-based, opt-in risk verification signals. NexoStays is an information platform and not an enforcement authority, regulator, or law enforcement body.

5. Data Sharing

We do not sell personal data. We may share data with trusted infrastructure and service providers under contractual confidentiality and security obligations, or when required by law.

6. Data Retention

We retain data only for as long as needed for service delivery, legitimate business operations, legal obligations, and dispute resolution. Customers may request export or deletion subject to applicable obligations.

7. Security

We apply technical and organizational measures to protect data, including access controls, secure transmission practices, and internal security monitoring.

8. Your Rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data. You can contact us to submit a privacy request.

9. International Operations

NexoStays supports customers in India and other regions. Data may be processed in different locations with safeguards aligned to legal and contractual requirements.

10. Contact

For privacy questions, write to privacy@nexostays.com.

This page is for general information and does not constitute legal advice.